Privacy Policy – Expert Service Centre

Effective Date: 14 October 2026

1. Introduction

Welcome to Expert Service Centre. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://expertservicecentre.com/ or use our home appliance repair and maintenance services across multiple cities.

By using our website or services, you acknowledge this Privacy Policy.

2. Information We Collect

We may collect the following information when you use our website or request a service:

Personal Information: Name, phone number, and email address.
Address Information: Your city, locality, and service address for technician visits.
Service Information: Appliance type, brand, model, reported issue, booking details, and service history.
Communication Information: Information you share when contacting our customer support team.
Technical Information: IP address, browser type, device information, and website usage data.

We collect information reasonably necessary to provide and manage our services.

3. How We Use Your Information

We may use your information to:

Schedule and confirm appliance repair appointments.
Coordinate technician visits across our service locations.
Provide repair, maintenance, and customer support services.
Send appointment confirmations and service-related updates.
Maintain service records and improve service quality.
Improve website functionality and user experience.
Prevent misuse and comply with applicable legal requirements.

4. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with:

Service Technicians: To arrange and complete your requested service.
Service Partners: Where necessary to coordinate service delivery in different cities.
Technology Providers: To maintain our website and business systems.
Communication Providers: To send service-related messages.
Legal Authorities: Where disclosure is required by applicable law.

We aim to share only the information necessary for the relevant purpose.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, and understand website traffic. You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss. However, no electronic storage or transmission method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain service records, resolve disputes, and meet applicable legal requirements. When information is no longer required, we take reasonable steps to delete or anonymize it, where appropriate and legally permitted.

8. Your Privacy Rights

Subject to applicable law, you may request to:

Access your personal information.
Correct inaccurate or incomplete information.
Request deletion of your information where legally permissible.
Withdraw consent where processing is based on consent.
Ask questions about how your information is collected and used.

You can contact us using the details provided below to submit a privacy-related request.

9. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. Please review their respective privacy policies before sharing personal information.

10. Children’s Privacy

Our services are intended for individuals legally able to request or authorize the relevant services. We do not knowingly collect children’s personal information where prohibited by applicable law. If you believe a child has improperly provided personal information to us, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, services, or legal requirements. Any updates will be published on this page along with a revised effective date. We encourage users to review this page periodically.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

Business Name: Expert Service Centre

Website: https://expertservicecentre.com/

Email: expertservice702@gmail.com

Phone: 08529646263

We will review privacy-related requests and respond in accordance with applicable laws.

This Privacy Policy should be customized to reflect the actual operations of Expert Service Centre and applicable privacy laws.